| Business Items |
| | | Minutes of Meeting  |
| 14 | | Draft Minutes of the meeting held on 23rd June 2008 |
| | | Draft Minutes |
| 15 | | Future Development of Cemeteries Review and Management of Memorials Review Progress Report |
| | | Progress Report Phase 1 |
| 16 | | Waste Management Review - Progress Report |
| | | Waste Management Progress Report |
| 17 | | Scrutiny Review of Customer First |
| | | Appendix 1- Reception Research |
| | | |
| | | Appendix 2 - Responses |
| | | |
| | | Appendix 3 - Ring Back Notes |
| | | |
| | | Appendix 4 - Servqual Notes |
| | | |
| | | Appendix 5 - CAA Consultation |
| | | |
| | | Appendix 6 - Equality Standards |
| | | |
| | | Appendix 7 - Customer Contact |
| | | |
| | | Appendix 8 - Kirklees Council |
